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Patient Access Supervisor
Geneva, NY

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Direct Hire

$42,000 - $52,000 / yr


Patient Access Supervisor –
  • Direct Hire
  • Competitive Salary, based on experience.
  • Excellent Benefits Package
  • Full-time
  • They offer excellent benefits and the opportunity to grow within the organization. As a smaller organization, they give you the opportunity to have a hand in multiple things and wear many hats. This allows you to get the most out of your experience working for them and prepare you for further career advancement. 
  • Seeking candidates with previous management or supervisory experience, to help promote and grow their Patient Access Department.
  • Strong leadership skills.
  • Previous experience with medical billing/coding is desirable, previous experience within patient access or registration would be a plus!
  • Location: Geneva, NY and/or Penn Yan, NY (New York State’s beautiful Finger Lakes Region)
Summary:
  • The Supervisor is responsible for all Patient Access employees; duties and responsibilities. The Supervisor is responsible for Meditech training for all ADM users including the decentralized Access areas. Supervisor is responsible for numerous quality assurance duties to monitor and ensure that the work performed by Patient Access staff is accurate and in compliance with payer and regulatory requirements. Responsible to cover open/vacant shifts as needed. Consistently demonstrates and models the values of the Healing Environment in all interactions. Works collaboratively and effectively with other hospital departments and external customers.  Responsible for contributing to the achievement of all department and organizational goals.
  • Demonstrates behaviors consistent with the Healing Environment principles of being professional, communicating effectively and attending to the environment.  This is evidenced by work behavior which ensures safety, promotes dignity, respect, well being, and exemplifies healthy relationships.
Essential Job Functions:
  • Responsible for preparing schedules, ensuring adequate coverage to meet the needs of the department. Works in the staffing pattern as necessary and rotates on-call. Responsible for payroll processing. 
  • Systematically monitors productivity and quality of work to ensure that individual and team goals are met. Performs focused review as required.
  • Assists in the development and maintenance of policies and procedures and other tools necessary to ensure accuracy and efficiency. 
  • Responsible for daily census verification to ensure the accuracy of
  • census statistics.
    Responsible for monitoring duplicate medical record numbers created and insurance errors that delay claims processing.  Corrects errors, provides feedback and training and identifies opportunities for process improvement.
Experience:
  • Minimum:  Prior medical office experience, overall knowledge and understanding of the revenue cycle and accounts receivable, knowledge of medical terminology to include CPT and ICD10 coding, previous experience with cash collections and balancing, strong communications skills, ability to consistently type/enter data accurately  Preferred: Experience in supervision, training, process improvement, employee scheduling, conducting staff meetings and participating as needed on various committees or work groups.  Experience in preparing and conducting employee evaluations and three years of experience in Patient Access and/or Patient Financial Services.
  • Minimum:  Demonstrated ability to work effectively in a complex, multi-entity, multi-cultural health system.  Ability to facilitate project management, work effectively under pressure, meet deadlines, manage multiple priorities and enhance the spirit of teamwork through effective role modeling.  Excellent leadership, interpersonal, communication (written and oral), analytical, and organizational skills. Demonstrated ability to deal effectively with the public in a professional and courteous manner. Computer literacy required with word processing, spreadsheets, power point
  • Preferred:  Experience with Microsoft Office products including  word, excel and power point.  Knowledge of State and Federal Regulatory requirements and JCAHO standards.  Bilingual capability.
About the area: 

  • Geneva is a city in New York State. It is located at the northern end of Seneca Lake, known as the Finger Lakes Region. It boasts quality wine trails, a rich history, natural beauty, and four season attractions.
    On Cayuga Lake, the city of Ithaca is home to Cornell University. The surrounding area is marked by high gorges, many with dramatic waterfalls, including Taughannock Falls and Buttermilk Falls.
  • Near the tip of Seneca Lake, Watkins Glen State Park has rocky cliffs and cascading waterfalls, plus trout fishing. Southwest is the Corning Museum of Glass. To the north is the Old Erie Canal, a pivotal 19th-century waterway now offering hiking, canoeing and fishing. In the northwest, the city of Rochester overlooks Lake Ontario. It is a short drive to Syracuse, NY. Not a far drive to a top rated mall, great restaurants and tons of outdoor activities. You can find Hobart and Williams Smith Colleges and Ithaca college nearby.
  • Penn Yan is located in the beautiful, nature enthusiast Finger Lakes Region of New York State. It boasts quality wine trails, a rich history, natural beauty, four season attractions, new home community options, short drive to college / universities and to Rochester. Discover the diverse and vibrant attractions and activities in the region. Whether you’re a nature enthusiast, a history buff, or a foodie, there’s something for everyone. 
    • Explore the stunning Finger Lakes, including Keuka Lake, Seneca Lake, Cayuga Lake, and Canandaigua Lake, known for their picturesque lakes, wineries, and outdoor adventures.
    • Visit the Corning Museum of Glass, a world-renowned institution showcasing incredible glass artistry.
    • Enjoy outdoor recreational opportunities like hiking, boating, and camping in beautiful landscapes.
    • Attend local festivals, art exhibitions, and cultural events that capture the essence of the region’s rich history.
    • Savor the culinary delights of the Finger Lakes, from farm-to-table dining to winery tours.


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